My Nokia 6230 takes a small BL-5C battery. I've had it for a few years, so the battery doesn't take much of a charge any more. Getting a replacement has been a struggle, tho.
My first port of call was Amazon. Lots of those batteries there... until you discover that they're all practising a scam -- ask £4 a battery, and then £9 postage! Lots of stuff about 'genuine Nokia' batteries gives the impression of lots of counterfeits around, eh?
Anyhow, I order two: "Nokia Genuine Battery for 6230 Bl-5C Li-Ion Nokia Sealed product" - £8 each plus £8 P&P.
A day or so later, a tiny jiffy bag flops through the letter box. Posted first class letter post (cost less than 50p), it contains, loose, a single (1, not 2) BL-5C battery, not in any kind of wrapping at all, as if it had come straight out of the back of a phone. The P&P was clearly less than a pound. Back it went, and, to their credit, they made no fuss.
Bruised, I try ordering direct from Nokia online. They stock the batteries, but want a lot. Total order is £35! I order, sit, and wait. 8 days later, I look on their site, and it has not despatched. I email them and ask when it's available. No answer is received. Next day I telephone their customer service. I get an Indian who tells me that the order has been cancelled and that I should talk to my bank. As far as he is concerned that is the end of the matter. Considering the quantity of books I have bought over the last week, I know better. Nokia, it seems, don't care about customer service at all.
I'm not going back to Amazon. I want a reputable supplier. In the end I try an online advertiser again, Foneshop.com. I ordered two today, £23 including next day postage. Let's see what arrives...
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