Thursday, 8 October 2009

Short-changed at Sainsburys Warren Heath - and the result

I went down to Sainsburys Warren Heath in Ipswich this evening, and bought £5.33 of goods. I paid for it with a £10 note. Unfortunately I didn't check the heap of change and just stuck it in my wallet. But when I got home, I had a look; and something was wrong. I only had two £1 coins, and little more. Instead of £4.67, it looks as if I got £2.67.

I can understand a busy shop assistant making a mistake. If I was £1 short, I'd think it was that. But TWO one-pound coins? I hardly think so.

This is the second time it has happened to me in the last couple of months. The recession is clearly making some people steal. And, of course, the great advantage of this crime to the thief is that once the victim leaves the till, it's impossible for them to prove the crime.

I've written to Sainsburys by email, enclosing receipt details.

Watch your change, chaps.

UPDATE: A week passed, and I thought hard thoughts of Sainsburys. But then I got an email from the customer services, telling me they had spoken to the store and I should take the receipt down there and they would refund me the £2. How very generous of them! I was pleased.

No comments: