Showing posts with label Mobile phones. Show all posts
Showing posts with label Mobile phones. Show all posts

Saturday, 26 February 2011

No returns at the Asda Carphone warehouse?

Funny experience today. I went and bought a smartphone at the Carphone Warehouse near Asda. Once I'd got it home and charged it up, I made a first call ... and found I got buzzing when I spoke. It's the old "short-circuit" bug that some phones have.

I take it back, and they demand I prove to them that there is a problem. This is a bit weird -- if I haven't got a problem then why am I there? -- but I do my best. Of course it's nearly impossible in the noisy showroom to hear yourself, never mind a buzz. I do produce the effect eventually -- but am told that since I'm calling an ansaphone, it might be the ansaphone (!).

I get refused a return or exchange! I ask for the manager and am told he is in tomorrow.

I recommend we avoid these people. Who needs an argument when returning defective goods?